Effective Date: February 27, 2026

Thank you for shopping with us. This Shipping Policy outlines our shipping procedures, timelines, costs, and responsibilities. We are committed to delivering your fashion and lifestyle products safely, efficiently, and transparently.

1. ORDER PROCESSING TIME

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• During peak seasons, sales events, or product launches, processing times may extend to 3–7 business days.
• Orders placed after 2:00 PM local time will be processed the next business day.
• You will receive a confirmation email once your order is placed and another notification when your order has shipped.

2. SHIPPING DESTINATIONS

• We ship domestically and internationally where permitted by law.
• Certain regions may be restricted due to customs regulations, carrier limitations, or political restrictions.
• Customers are responsible for ensuring that their shipping address is complete and accurate.

3. SHIPPING METHODS & DELIVERY TIMES

Delivery timelines vary based on location and shipping method selected at checkout:

Domestic Standard Shipping: 3–7 business days
Domestic Express Shipping: 1–3 business days
International Standard Shipping: 7–21 business days
International Express Shipping: 3–7 business days

Please note that delivery times are estimates and not guaranteed.

4. SHIPPING COSTS

• Shipping fees are calculated at checkout based on destination, package weight, and selected shipping method.
• Free shipping may be offered on qualifying orders during promotional periods.
• International orders may incur additional customs duties, taxes, or import fees, which are the responsibility of the customer.

5. CUSTOMS, DUTIES & TAXES

• International shipments may be subject to customs inspections and delays.
• Customers are responsible for paying any customs duties, VAT, import taxes, or brokerage fees.
• We are not responsible for delays caused by customs processing.

6. ORDER TRACKING

• Once shipped, you will receive a tracking number via email.
• Tracking updates depend on the carrier and destination country.
• If tracking has not updated for several days, please allow additional transit time before contacting support.

7. FAILED DELIVERY & INCORRECT ADDRESS

• We are not responsible for orders delivered to incorrectly provided addresses.
• If a package is returned due to an incorrect address or failed delivery attempt, additional shipping fees may apply.
• If the carrier marks the order as delivered but you have not received it, please contact the carrier directly.

8. LOST, STOLEN, OR DAMAGED PACKAGES

• If your package is lost in transit, please contact us within 7 days of the expected delivery date.
• If your package arrives damaged, please provide photo evidence within 48 hours of delivery.
• We are not responsible for stolen packages marked as delivered.
• Claims are subject to carrier investigation and approval.

9. SHIPPING DELAYS

• Delays may occur due to weather conditions, carrier issues, customs clearance, or high order volume.
• We are not liable for shipping delays caused by events beyond our control (force majeure events).

10. PRE-ORDERS & BACKORDERS

• Items marked as pre-order will ship on the estimated date mentioned on the product page.
• Orders containing both in-stock and pre-order items may ship separately.
• Backordered items will ship as soon as inventory becomes available.

11. PARTIAL SHIPMENTS

• We reserve the right to split shipments when necessary.
• Customers will not be charged additional shipping fees for split shipments unless otherwise stated.

12. SHIPPING RESTRICTIONS

• Certain products may be restricted from shipping to specific locations.
• We reserve the right to cancel any order that violates shipping regulations.

13. CONTACT INFORMATION

If you have any questions about your shipment, please contact our customer support team with your order number.
Response time: 24–48 business hours.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Continued use of our website constitutes acceptance of the updated policy.